Shipping & Returns
Here at Designs by Neev and Yana, we take great care in packaging and shipping your orders. We use a combination of traditional and modern techniques to ensure that your artisan stationery arrives in perfect condition. Our shipping rates are competitive and we offer free shipping on orders over £25. We also offer expedited shipping for an additional fee. If you have any questions about our shipping methods or costs, please do not hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Designs by Neev and Yana. If for any reason you are not happy with your order, please contact us within 14 days of receiving your package to initiate a return or exchange. Please note that personalised or custom orders are final sale and cannot be returned or exchanged. Once we receive your returned item, we will issue a refund or exchange the item for another product of equal value. If you have any questions about our return or exchange policy, please do not hesitate to contact us.